Warranty Info
Blue Coolers Canada offers a 100% satisfaction, money back warranty for the first Thirty (30) days after purchase on all products sold (the “Initial Warranty”). Customers may return their products for full refund anytime within the Initial Warranty period. Blue Coolers Canada further warrants (the “Extended Warranty”) that every hard-sided cooler sold will be free from manufacturers defects in material, structure, and workmanship under normal use and service for a period of Five (5) years from the date of purchase. For soft-sided coolers and drinkware this Extended Warranty period is One (1) year from the date of purchase. The warranty is valid for the original purchaser and is not transferable. Warranty claims are subject to restocking fees to cover the cost of shipping, handling and/or processing of the warranty request. Blue Coolers Canada also reserves the right to attempt to fix or remedy products during the Extended Warranty Period before full replacement is prescribed. A restocking fee will apply on any return during either the Initial Warranty or Extended Warranty periods. The warranty shall not apply to any product, or component thereof, which is not returned as stated in our Refund Policy and/or which has been: (1) damaged through abuse, misuse or neglect. (2) damaged in an accident. (3) unreasonably used or used for any purpose not expressly stated in the product manual. (4) repaired or altered in any way. Any implied warranties including the implied warranty of merchantability are also limited to the durations indicated below. Please carefully review any care instructions provided with the product for proper use and care.