I retorted not receiving my order and their response was to tell me it would take a couple of months to figure out what happened. My trip also happened and I still haven't heard anything from them about my missing order. Order and expect no support if something goes wrong.

This is great and easy to install.

These baskets are a perfect addition to the cooler. The baskets keep food dry because it is up and away from the melting ice. The baskets also keep things neat. You can take the baskets out of the cooler and use them to keep your food organized. For example if you stay at a hotel with a refrigerator, you can easily move the food between the cooler and refrigerator. I did have to put some silicone tubing on the edges of the basket to keep them from rattling when transporting the cooler.

The 60 Qt Ice Vault is exactly that, keeping everything in it ice cold. The quality construction is evident & looking forward to enjoying many outings with it. Keep up the great work!

Not happy I bought this nice cooler and then they go on sale right after I over pay for it apparently